• Go to Home
  • 1-888-738-4333
  • Contact@companymail.com
Outlook Customer Support Banner

Outlook.com is not working

Outlook.com is not working

Outlook.com is not working on laptop, smart phone and tablet

Outlook is a free e-mail service. Outlook is offered by Microsoft. Earlier it was formally known as Hotmail and Windows Live Hotmail. When you set up Outlook.com on your system then you can run it well to send and receive emails. But what if Outlook.com is not working well? There might be several reasons behind it. You need to know that and fix that to get Outlook.com working on your system.

Fix Outlook.com is not working on Google chrome

You can follow below steps to fix Outlook.com is not working on Google chrome:

  1. First check for browser related problems. You can force a full refresh for the site. You can do this by pressing CTRL + F5 keys at the same time on your favorite browser like Firefox, Chrome, Explorer, etc.
  2. You can also try alternative urls such as m.outlook.com.
  3. You can also clear the temporary cache and cookies on your browser in order to make sure that you have the most recent version of the web page.
  4. You can check that is there any software on your system which is causing issue for Outlook.com. If yes, then you can uninstall this software then if you want you can reinstall it again later.
  5. Similarly you can also check if you have antivirus software that is causing the issue. You can uninstall the antivirus and reinstall it later.
  6. You can clear DNS cache.
  7. You can restart your computer and then check if Outlook.com starts working.
  8. You can also restart your router and check if the issue is fixed.

If you find that even after performing above mentioned steps with your web browser, computer, and network, Outlook.com is still not working, then you have only choice left which you can make is that your internet service provider isn't letting you access the website. That may be the case, or may be they themselves are unable to access Outlook.com. So, you can call your Internet Service Provider  to check if their other subscribers are having similar issues.

How to access Outlook.com on your iPhone or iPad via Safari

If you see that there is a problem with your email on your iPhone and you are using outlook.com then the best thing that you can do is to access your email via Safari. You can follow below steps to access Outlook.com on your iPhone or iPad via Safari:

  1. First open Safari.
  2. Then you need to type www.outlook.com in the address bar.
  3. After that you have t provide your email address and password when you are prompted.
  4. If you are on your iPhone then you may get a warning which would say that you need to upgrade your browser to a newer version of Safari. You can ignore this and tap on Continue.
  5. Now you will be able to use your email account via Safari.

You can note that if you want to access your outlook.com email in the way mentioned above then you can safely remove your outlook.com email account from your iPhone. You don’t need to worry as this will not remove any data from your email account. It will simply remove it from your iPhone or iPad.

Why is my email not working on my iPhone?

No matter which email service you use if you find that it is not working on your iPhone then you can check that what the reason is for it. You can apply below steps to check why your email is not working on your iPhone. Before you start however you can know that your email settings are backed up by iOS backups made in iCloud and iTunes but they don’t back up your emails. In case you delete or change your email account settings then you may find that previously downloaded email might have been removed from your iPhone.

  1. First reason can be that your iPhone is not connected to internet through WiFi or mobile data.
  2. There might be sen out mails stuck in Outbox which is why your email is not working.
  3. May be you are entering wrong user id or password or both.
  4. There might be settings issue.

You can check for these reasons and if any one of them is playing a role in your email not working on your iPhone then you can fix that reason and then check if the issue is fixed or not.

Outlook support number for email account users

You can create Outlook account and enjoy using it to send and receive emails for free on your device like laptop, smart phone and tablet. If you use Outlook then you get multiple features with it which make using Outlook even more useful. Outlook is a free email service offered by Microsoft. Microsoft is known for offering best support to all its users. So, in case you have any issue you can go to support page on Microsoft website and get the required answer through already available huge pile of information pertaining to various parts of Outlook. You can simply search for required information on this page. You can also get support through email and live chat facility. If you want to get support on phone then there is Outlook support number for email account users which you can dial and get the required support.